Lisa Orr

Landing your next product role: Interviewing as a Senior PM

September 2024 · 7 min read

In today's competitive tech landscape, standing out in a Senior PM interview is more crucial than ever. Here's how to position yourself as a top candidate and ace your next interview, focusing in on the hardest interview round: the Skills Panel.

The interview gauntlet: what to expect

Before we dive into preparation strategies, let's break down the typical interview process for a Senior PM role:

  1. Recruiter screen
  2. Hiring Manager interview
  3. Skills Panel
  4. Leadership interview

The Skills Panel is often the most challenging and crucial part of the process. It usually involves a 30+ minute presentation on a product you've managed, plus additional time for questions from your panel. This is your golden opportunity to showcase your skills, achievements, and — most importantly — challenges overcome. The rest of this post focuses on nailing the Skills Panel with a strong presentation.

The secret sauce: stories, assets, and footprint

Here is an example of the Skills Panel homework you'll likely encounter while interviewing as a Senior PM:

The Assignment — Previous Product Work Walk Through

Present any product/feature that you were involved in building. We suggest you cover the following:

To create a compelling presentation that will wow your interviewers, focus on these three key elements:

1. Assets: bringing your product journey to life

Assets are the visual artifacts that support your storytelling. They make your achievements tangible and memorable. Graphs are particularly great assets, as they can directly demonstrate the impact the product is having on customer and/or business success metrics.

Example: during my time at Zapier, I led the custom actions initiative. One of our most powerful assets was an adoption rate graph showing clear inflection points when we introduced AI-assisted creation and improved the editor UX — a visual that clearly demonstrated the impact of our product decisions and the value brought to users. It's also extremely helpful to include a summary of what the asset means overlaid directly on it, both so you remember what it means years later and so your audience gets right to the “aha” moment.

Quick tip: start collecting screenshots, graphs, and mockups from your current projects now. They'll be invaluable during future interviews.

2. Stories: the heart of your presentation

Stories provide insight into how your products came to life and the challenges you overcame. A compelling story doesn't just state what happened; it delves into the why and how.

Example story of an achievement — here's how I might tell the story of integrating AI into our custom actions feature:

“While custom actions solved the ‘missing actions’ problem, we noticed many users struggling with the technical complexity. This limited the feature's impact. We hypothesized that AI could bridge this gap.

By integrating an AI assistant into the builder, we aimed to democratize custom action creation. The results were remarkable: AI-assisted creation led to a 40% increase in users successfully creating custom actions and a 10% higher Zap activation rate.”

Make sure you don't skip the challenging stories. The trials and tribulations you've gone through as a PM have made you that much better at handling tricky situations in the future — and telling that story to your interview panel demonstrates your capacity to handle tricky situations, and gives them a sense of how you show up as a PM when times get tough.

3. Footprint: creating a trail of your PM journey

Your footprint consists of published artifacts that can be sourced for assets and stories. It's about making your work discoverable and creating a trail of your product management journey. Take the time to curate your footprint internally, externally, and personally:

Internal footprint

External footprint

Personal footprint

Example: for the custom actions project, I developed my footprint through a tutorial on how to use custom actions, a company blog post titled “Introducing AI-powered Custom Actions,” my product portfolio highlighting previous work, and — most rewarding of all — organic user testimonials about its impact.

Putting it all together: nailing the interview

Remember, Skills Panel interviewers are most interested in how you work as a PM and what evidence you have to back up your claims. Here's how to make your presentation shine:

Example of bringing additional context behind why a feature was prioritized:

“I led a discovery call with a customer named Barb who was very wary of AI and hated it when the AI made changes without explaining first. I got the team to buy into the motto ‘make AI work for Barb!’, leading to one of our most popular updates: an AI assistant that confirms requirements before generating a custom action.”

A note on protecting sensitive information

When preparing your portfolio, be mindful of sensitive information: use percentages instead of specific figures, anonymize customer data, and respect confidentiality agreements. Focus on describing your role, challenges, and learnings rather than sharing sensitive details. Your ability to handle sensitive information professionally is itself a valuable trait that potential employers will appreciate.

Conclusion: your path to PM success

Interviewing for a Senior PM position is about more than listing accomplishments. It's about demonstrating your strategic thinking, problem-solving skills, and ability to drive business outcomes through product development.

By focusing on assets, stories, and your professional footprint, you'll be well-equipped to showcase your expertise and land that next great PM job. The key to success lies in preparation and continuous documentation of your work.